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Shipping / Returns

Shipping Information & Returns Policy

Delivery of your products

Delivery times quoted are approximate working days (Monday to Friday excluding public holidays) from the receipt of payment. Morgan Metal Corp Pty Ltd makes every effort to deliver products as early as possible, but circumstances beyond our control may cause delays. If you have not received your order by the estimated time, please contact us as soon as possible.

Shipping details will be advised before your credit cart is charged. We deliver direct to Brisbane and the Gold Coast however transport can be arranged to other locations. Note Morgan Metal Corp cannot accept liability for goods damaged in transit.

Returns & Replacements

Claims for returns or replacements must be lodged with Morgan Metal Corp in writing within five (5) working days of receipt of the goods. No claim will be recognized after this time.
Morgan Metal Corp Pty Ltd will only accept claims where the fault is due to our processing. Unless agreed to in writing, replacement products will not be issued until the faulty items have been returned to us. The delivery time for the replacement product will be the same as for the original product.

Refunds

Where Morgan Metal Corp Pty Ltd has approved a refund it will be issued after receipt of returned goods. Refunds do not include packing and delivery charges or any other costs associated with the return of goods.


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